Got iPod Nano Fire? Apple Wants to Know!
What's with Apple and fire this month? First Cupertino, now the first generation iPod Nano? (Not to mention MobileMe's early crashes and burns...). And this one is scary enough that I admit it had me...
View ArticleToday on the Forums: Stronger 3G Service? AppleCare, Ringtones, Win an...
Well the holidays are over and the forum activity is stronger than ever, so why not let all of our readers know what the hot threads at the moment are...Chris all of a sudden has a better 3G signal on...
View ArticleFrom the Forums: iPhone 3.0 OS Features Left Out?, iPhone Re-Design,...
The past 2 weeks have been pretty exciting in terms of iPhone news/rumors and to be honest, even I have neglected our forums. So today it's time I get back to my roots. Lets begin!The first thread...
View ArticleApple Seeking More Info From iPhone 3.1 Users Reporting Poor Battery Life
An undisclosed number of users who have posted on Apple's discussion boards about poor battery life following the iPhone 3.1 software update are being contacted by AppleCare helpdesk with a hefty list...
View ArticleHow to get Apple to do a non-warranty repair [Tip]
What's the best way to get Apple to do a non-warranty repair on your bricked or broken iPhone or iPad? Simple: tell the truth.I have seen all kinds of schemes cooked up by people who have done...
View ArticleiPads in China come standard with 2-year AppleCare protection plan
The two-year AppleCare protection plan now comes standard on iPads purchased in China. In all other countries, the iPad comes with a one-year warranty for repairs and 90 days of telephone support....
View ArticleApple now offering AppleCare+ for iPhone, now includes accidental damage
Apple is now offering a new service called AppleCare+. AppleCare+ is only available for the iPhone and adds accidental damage to the usual AppleCare.AppleCare+ for iPhone extends repair coverage and...
View ArticleAppleCare+ for iPad to be priced at $99, $49 deductible for a replacement
One of our sources has confirmed that AppleCare+ will be offered on iPads starting today for $99. It will cover accidental damage up to 2 replacement incidents with the same $49 deductible.AppleCare+...
View ArticleApple reportedly to replace broken iPhone 5 displays in-store
iMore has learned from sources within Apple retail that broken iPhone 5 displays may soon be getting replaced in-store. This would be a change from Apple's current iPhone 4S and iPhone 4 practice,...
View ArticleApple pulls AppleCare protection plans from Apple stores and authorized...
Apple has pulled AppleCare protection plans off their retail store shelves in Italy as well as advising authorized resellers not to offer them any further. Due to warranty protection set in place by...
View ArticleAppleCare changes may extend in-store repair options to iOS devices
For a long time, the only devices Apple has ever extensively serviced in-store have been Macs, with some requiring mail-out repairs. If recent rumors are to be believed as true, Apple plans on...
View ArticleAppleCare reportedly getting an update with new website, support chat, and more
It appears that Apple will soon make some important changes to its AppleCare service, including changes to the customer support chat, along with a redesigned website. The customer support chat will now...
View ArticleApple launches new look Applecare support website with 24/7 voice chat
Following a report a couple of weeks ago, Apple has indeed now relaunched the Applecare support website. It features big, bold buttons with products grouped together in an easy to understand manner,...
View ArticleAppleCare+ program raises iPhone deductibles, adds iPods, and launches in...
Apple has just made some updates to their AppleCare+ program including making the service available for iPod touch and iPod classic owners. Most notably, the deductible for a broken iPhone replacement...
View ArticleAppleCare+ vs. insurance vs. nothing: Which iPhone 5s and iPhone 5c...
2013 iphone buyers guide: How to choose the perfect AppleCare+, third-party insurance policy, or no iPhone 5s or iPhone 5c protection plan at all for you One of the last things you have to decide on...
View ArticleHow to check the warranty status on your iPhone, iPad, iPod, or Mac
Every iPhone, iPad, iPod, and Mac comes with a one year warranty against manufacturing defects and hardware failures. If you choose, you can also extend that warranty for additional years with...
View ArticleBig changes reportedly coming to Apple technical support and AppleCare+
AppleCare is a great program for Apple customers, but it could soon be getting even better. At a recent town hall meeting held with AppleCare employees, Apple VP Tara Bunch laid out the changes that...
View ArticleIs AppleCare worth it for your MacBook?
Wondering if the extra $249 - $349 for AppleCare is worth it for your MacBook? Here's my takeI've had my 15-inch Retina MacBook Pro for about a year and three months; three months longer than the...
View ArticleHow early iPhone 6 adopters will help Apple refine its design
Within hours of the launch of the iPhone 6, Apple will begin learning about new problems that may plague the new iPhone. Thanks to the company's frontline at its retail stores, employees will be able...
View ArticleiPhone 6 and iPhone 6 Plus insurance: Should you buy AppleCare or something...
2014 iPhone buyers guide: How to decide what iPhone extended warranty, if any, is right for you Many new iPhone owners find themselves wondering whether AppleCare+ is worth it or not. More...
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